Refund Policy
Log2Go refund policy
Last updated: 2026-07-20
This refund policy applies to Log2Go subscriptions and paid services.
App: Log2Go
Developer / operator: Will Sherman - KE5ZQV
Support: [email protected]
Website: https://log2goapp.net
Subscription refunds
Refund requests for Log2Go subscriptions can be sent to [email protected]. Log2Go will review each request and process eligible refunds directly.
Log2Go support can help answer account, billing, or subscription questions. Refund eligibility is determined based on the purchase date, billing period, and circumstances of the request.
Future billing channels
Log2Go may add additional billing providers in the future. If that happens, refund instructions for those purchase channels will be added before launch.
Information to include in a support request
When contacting support, include:
- Log2Go username or callsign.
- Email address used for the account.
- Purchase date.
- Description of the issue.
General approach
For subscription refunds, contact [email protected] with your account details and a description of the issue.